Gaya APA
Rowland, J, P, &, P., Tjiptono, F. (1997).
Business Process Re Engineering (Edisi 1).
Yogyakarta:
Penerbit ANDI.
Gaya MLA
Rowland, Joe, Peppard, &, Philip., Tjiptono, Fandy.
"Business Process Re Engineering".
Edisi 1
Yogyakarta:
Penerbit ANDI,
1997.
Art Original.